02. How do I return an order?
Posted by Stephen Gordon on 20 January 2016 02:50 PM
Merchandise can be returned for a refund or exchange within 14 days from the day you receive your item. Merchandise returned within 30 days will be issued a store credit. All items must be unused and fully intact to receive a refund or exchange. Your return will be processed within 5 business days of being received at our warehouse and refunds will be issued based on the original method of payment. Original shipping is not refunded and all items returned for a refund are subject to a restocking fee. Please allow 1-2 billing cycles for the refund credit to appear on your statement.
You need to include a copy of your original invoice that is sent with each order. If you don't have your original packing slip, you can log into your Flashtechusa.com account and print out a new copy. All Ebay orders can choose between the original packing slip or copy of invoice provided by ebay.
Please pack your return with a copy of your original invoice or invoice number written on the outside of the box (in the original package if possible) and send it to
2932 Lime St
Metairie, LA 70006